🔒 SS20 protect your personal data with encryption 256-bit SSL at all times! 🔒 Privasi anda adalah keutamaan SS20 – data anda tidak pernah dijual kepada pihak ketiga! 🔒 SS20 mematuhi Malaysian data protection law entirely! 🔒 You have the right to access, update & delete your data at SS20 any time! 🔒 Secure deposits via Touch 'n Go eWallet · GrabPay · DuitNow – encrypted transactions! 🔒 SS20 protect your personal data with encryption 256-bit SSL at all times! 🔒 Privasi anda adalah keutamaan SS20 – data anda tidak pernah dijual kepada pihak ketiga! 🔒 SS20 mematuhi Malaysian data protection law entirely! 🔒 You have the right to access, update & delete your data at SS20 any time! 🔒 Secure deposits via Touch 'n Go eWallet · GrabPay · DuitNow – encrypted transactions!
🔒 SS20 Privacy & Data Security

SS20 Privacy Policy – Our Commitment to Protecting the Personal Data of Every Malaysian Player

SS20 takes your privacy and data security extremely seriously. This Privacy Policy transparently and clearly explains how SS20 collect, use, store, and protect your personal information as a member of our platform. We believe you have the right to know exactly what happens to your data — which is why this document is written in plain, easy-to-understand language, rather than confusing legal jargon.

Dikemas kini: Januari 2026 256-bit SSL Licensed & Legal Bahasa Melayu
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The Six Core Pillars of the ss20 Privacy Policy

SS20's concrete commitment to protecting every aspect of Malaysian players' personal data

High-Grade Data Encryption

All data transmitted between your device and ss20's servers is protected by 256-bit SSL encryption — the same standard used by major banks in Malaysia. Your information cannot be read or intercepted during transmission.

Strict Access Controls

Only authorised SS20 staff with a legitimate operational need may access members' personal data. Every access is logged and continuously monitored by our internal security team 24 hours a day.

No Data Sales

SS20 has never and will never sell, rent, or trade your personal data to any third party for marketing or any other commercial purpose without your explicit consent.

Malaysian Legal Compliance

SS20's Privacy Policy is formulated in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable related regulations. You are fully protected under a robust local legal framework.

Guaranteed User Rights

You have the right to access, update, correct, or request deletion of your personal data from SS20's systems at any time. All requests will be processed within the timeframes stipulated under Malaysian law.

Marketing Communications Control

You have full control over the marketing communications you receive from SS20. Unsubscribing from any marketing emails or notifications is straightforward and immediate, and can be done directly from your account settings.

Last Updated: January 2026

This Privacy Policy describes the privacy practices of SS20 regarding the collection, use, disclosure, and protection of your personal information. By using the SS20, anda bersetuju dengan terma Dasar Privasi ini. Sila baca keseluruhan dokumen ini dengan teliti.

1 Introduction & Scope of SS20's Privacy Policy

SS20 (referred to as "we", "platform", or "ss20" in this document) is an online entertainment casino platform operating for users in Malaysia. We are fully committed to protecting the privacy of every member who entrusts us with their personal information.

Dasar Privasi ini terpakai kepada semua maklumat peribadi yang dikumpul oleh SS20 via:

  • The SS20 website and online platform accessible via web browser
  • Proses pendaftaran dan pengesahan akaun ahli SS20
  • Deposit and withdrawal transactions made via local Malaysian payment methods
  • Interactions with the SS20 customer support team
  • All electronic communications between you and ss20

SS20's Commitment: We have never and will never sell, rent, or disclose your personal data to third parties for marketing purposes without your explicit and express consent. This is a promise we make to every SS20 member, without exception.

2 Types of Personal Data Collected by ss20

SS20 mengumpul dua kategori utama data daripada ahlinya — data yang anda berikan secara langsung, dan data yang dikumpul secara automatik semasa anda menggunakan platform kami.

Data You Provide Directly to SS20:

  • Registration Information: Full name, Malaysian phone number, email address, date of birth, and the username you choose when registering your ss20 account
  • Identity Verification Documents: Malaysian identity card number (MyKad), MyKad or passport image, and verification selfie — required for the KYC (Know Your Customer) process for withdrawals above a certain threshold
  • Financial Information: Nombor akaun atau nombor dompet digital (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX) yang anda gunakan untuk deposit dan pengeluaran di SS20
  • Communications: Any messages, support requests, or other communications you send to the SS20 team via Live Chat or email

Automatically Collected Data:

  • Technical Data: IP address, web browser type, device operating system, screen resolution, and other relevant device information
  • Usage Data: Permainan yang anda mainkan, taruhan yang dibuat, masa sesi bermain, halaman yang dilawati, dan corak navigasi dalam platform SS20
  • Transaction Data: Deposit, withdrawal, winnings, and loss history within your SS20 account
  • Cookie Data: Maklumat yang dikumpul melalui kuki dan teknologi penjejakan yang serupa untuk meningkatkan pengalaman pengguna di SS20

3 How SS20 Uses Your Personal Data

SS20 uses your personal data only for legitimate and necessary purposes. Every use of data is based on one of the recognised legal bases under Malaysia's PDPA.

Tujuan Utama Penggunaan Data di SS20:

  • Account Management: Creating and managing your ss20 account, processing registration, verifying your identity, and ensuring the security of your login
  • Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, as well as managing your winnings withdrawals
  • Legal Compliance: Memenuhi keperluan pematuhan KYC (Know Your Customer) dan AML (Anti-Money Laundering) yang diwajibkan oleh undang-undang Malaysia
  • Customer Support: Processing support requests, resolving disputes, and providing technical assistance to SS20 members
  • Platform Security: Detecting and preventing fraud, account misuse, suspicious activity, and other security threats against the SS20 platform
  • Service Improvement: Analyzing usage patterns to improve game quality, platform speed, and the overall player experience at SS20
  • Marketing Communications (with consent): Sending information about ss20 promotions, bonuses, new games, and exclusive offers — only to members who have given their consent

Important: ss20 does not make any automated decisions that have a legal or similarly significant effect on you without meaningful human involvement in the process.

4 Data Sharing & Disclosure to Third Parties

SS20 does not sell, rent, or trade your personal data. However, in certain limited and controlled situations, SS20 may need to share your information with selected third parties:

SS20's Trusted Service Providers:

  • Payment Processors: Payment gateway providers that process transactions for Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX. They only receive the minimum data necessary to process your transaction.
  • Cloud Service Provider: Syarikat yang menyediakan infrastruktur pelayan dan storan data untuk operasi platform SS20 — semua tertakluk kepada perjanjian perlindungan data yang ketat
  • Game Providers: Game developers who provide slots, Live Casino, and other games on ss20 may receive game statistics data that cannot personally identify you
  • Analytics Services: Analytics tools that help ss20 understand platform usage patterns for improvement purposes — data shared is in aggregated form that cannot identify any individual

Required Legal Disclosures:

In the following circumstances, SS20 may be required to disclose your information to the authorities without your prior consent:

  • Valid court orders or warrants issued by Malaysian authorities
  • Siasatan atau prosiding undang-undang yang melibatkan penipuan, pengubahan wang haram, atau jenayah kewangan
  • Mandatory AML (Anti-Money Laundering) and CTF (Counter-Terrorism Financing) compliance requirements

In all cases of disclosure to third parties, SS20 only discloses the minimum data necessary for those legitimate purposes.

5 SS20 Data Security Measures

SS20 has implemented multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.

Enkripsi SSL 256-bit

All data transmitted between your browser and SS20's servers is protected with 256-bit TLS/SSL protocol. This ensures that even if someone were to intercept your connection, the data cannot be read or exploited.

Encrypted Data Storage

Sensitive data such as passwords, identification numbers, and financial information is stored in encrypted databases with additional layers of protection. Your password is never stored in plain text on SS20's systems.

24/7 Security Monitoring

The SS20 security team continuously monitors systems around the clock to detect any suspicious activity, intrusion attempts, or security anomalies. Security incidents are addressed promptly in accordance with established incident response protocols.

ss20 Internal Access Controls

Only ss20 staff who require access to your personal data to carry out their legitimate duties are granted permission to do so. All access is logged and regularly audited by our internal security team.

Although SS20 takes all reasonable steps to protect your data, no online security system can guarantee 100% complete protection. You should also take steps to safeguard your own account — use a strong password, never share your login credentials, and notify us immediately if you suspect any unauthorised access to your ss20 account.

6 Use of Cookies & Tracking Technologies on ss20

SS20 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device by your web browser when you visit the SS20 platform.

You can manage or delete cookies through your web browser settings at any time. Please note, however, that removing or blocking required cookies may affect certain functions of the platform SS20.

7 Hak-hak Anda Berkenaan Data Peribadi di SS20

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and privacy policy SS20, you have several important rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data ss20 holds about you. We will process this request within 30 days from the date it is received.

Right to Rectification

Jika data peribadi anda di SS20 adalah tidak tepat atau lapuk, anda berhak meminta pembetulan. Hubungi sokongan SS20 dengan maklumat yang betul untuk dikemas kini.

Hak Pemadaman

Under certain circumstances, you have the right to request deletion of your personal data from SS20's systems. This right is subject to data retention requirements mandated under Malaysian law.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes. Once an objection is received, SS20 will immediately cease using your data for those purposes.

Right to Restriction

Under certain circumstances, you have the right to request that SS20 restrict the way we process your data — for example, while a dispute regarding data accuracy is being resolved.

Data Portability Rights

You have the right to receive your personal data in a machine-readable format, allowing you to transfer that data to another platform should you wish to do so.

To exercise any of the rights above, please contact the privacy team SS20 via email at [email protected] with the subject line "Privacy Rights Request". We will verify your identity before processing your request to ensure the security of your data.

8 Data Retention Period at SS20

SS20 retains your personal data only for as long as necessary to fulfil the original purpose of collection, or for the period required under applicable Malaysian law.

  • Active Account Data: For as long as your SS20 account remains active and registered
  • Data Transaksi Kewangan: Minimum 7 years from the transaction date, in line with Malaysian financial and tax law requirements
  • Data KYC (Pengesahan Identiti): Minimum 5 tahun selepas akaun ditutup, selaras dengan keperluan pematuhan AML/CTF yang diwajibkan
  • Security Logs: Up to 12 months for security incident investigation and fraud prevention purposes
  • Support Contact Information: Up to 3 years for dispute resolution and ss20 service improvement purposes

Upon expiry of the relevant retention period, SS20 will securely delete or anonymise your data using industry-recognised methods, ensuring no personally identifiable records are retained beyond what is necessary.

9 Child Protection

Platform SS20 is intended exclusively for individuals aged 18 tahun ke atas. We do not knowingly collect, use, or disclose personal information from individuals under the age of 18.

If SS20 discovers that it has inadvertently collected personal information from someone under the age of 18, it will take immediate steps to:

  • Closing the account in question promptly
  • Deleting all related personal data from SS20's systems
  • Returning any funds that have been deposited through the appropriate process

If you suspect that someone under the age of 18 has an account at SS20, sila maklumkan kepada kami dengan segera melalui [email protected] supaya tindakan yang sewajarnya boleh diambil.

Warning: ss20 is an adults-only platform for users aged 18 and above. Parents and guardians are advised to monitor their children's internet usage and ensure they do not access ss20 or similar online gaming platforms.

10 Amendments to the ss20 Privacy Policy

SS20 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or relevant technological developments.

When significant changes are made to this Privacy Policy, SS20 will:

  • Updating the "Last Updated" date at the top of this document
  • Displaying a clear notice on the ss20 platform homepage regarding the changes made
  • Sending email notifications to all registered members for significant and important changes

We encourage you to review this Privacy Policy periodically to stay informed about how SS20 melindungi maklumat anda. Penggunaan berterusan platform SS20 selepas sebarang perubahan diterbitkan adalah dianggap sebagai penerimaan anda terhadap dasar yang telah dikemas kini.

11 Contact the SS20 Privacy Team

If you have any questions, concerns, or requests regarding this Privacy Policy or how SS20 handles your personal data, please reach out to us through the following channels:

ss20 Privacy Email

[email protected]
Use the subject: "Privacy Rights Request"

SS20 Live Chat

24/7 Bahasa Malaysia Support
Response within 3 minutes

SS20 is committed to responding to all privacy-related enquiries within 30 days from the date the request is received, in accordance with the requirements set out under Malaysia's PDPA. For more complex cases, we will notify you if additional time is required.

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Every touchpoint is protected — from registration through to the withdrawal of your winnings

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Why SS20's Privacy Policy Matters to You as a Malaysian Player

In today's digital age, personal data is an incredibly valuable asset — and it is essential for every user to have a clear understanding of how the platforms they use handle their information. For Malaysian players using SS20, this Privacy Policy is more than just a formal document to be signed — it is a genuine agreement between you and us, clearly outlining SS20 to handle your information with full responsibility and respect.

When you register an account SS20, you are entrusting us with highly personal information — your name, phone number, email address, and in some cases, identity document details for identity verification. We understand that trust is not something to be taken lightly. That is why SS20 has made a serious investment in security and privacy infrastructure that goes beyond the minimum requirements set by Malaysian law.

Use of Malaysian local payment methods at SS20 such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX via Maybank2u and CIMB Clicks means your financial transactions are carried out through channels you already know and trust in your everyday life. Financial data associated with these transactions is protected to the same rigorous security standards as all other personal data — every figure, every transaction is encrypted and safeguarded like sensitive banking records.

One concern frequently raised by Malaysian players is the use of their data for marketing purposes without their consent. At SS20, we only send marketing communications to members who have actively given their consent — and the unsubscribe process is as simple as clicking a single button, with no unnecessary questions asked. We believe that the communications you receive from SS20 should add value to you, not become a source of unwanted disruption.

Legal compliance aspects of the Privacy Policy SS20 are matters we take very seriously. Malaysia's Personal Data Protection Act 2010 (PDPA) grants individuals specific rights over their personal data. SS20 fully comply with all provisions of this PDPA — meaning you have valid legal rights to access your data, request corrections if there are errors, and under certain circumstances, request the deletion of your data from our systems. These rights are not merely SS20's internal policies — they are rights guaranteed by national law.

For Malaysian players who actively enjoy slots, Live Casino, fishing games, and other titles on SS20, it is important to know that data related to your gaming activity — including games played, session duration, and betting statistics — is used by SS20 primarily for two interrelated purposes: enhancing your platform experience, and fulfilling our responsible gambling obligations. Analysing gameplay patterns helps us identify players who may need assistance and offer relevant self-control tools before issues become serious.

In an increasingly connected digital world, cyber threats are a reality we all must face. SS20 continuously updates its security infrastructure to address emerging threats — ongoing investment in the latest security technologies, staff training on best privacy practices, and periodic independent security audits are all part of our sustained commitment to protecting your data.

Finally, we want you to play at SS20 with complete peace of mind — knowing that behind every slot spin, every bet at the Super Sic Bo table, every big catch in Thunder Fishing, there is a platform that safeguards your data wholeheartedly, not merely to meet the bare minimum legal requirements. This is our privacy promise SS20 to you — the Malaysian players who trust us with your time, money, and personal data. That trust is a responsibility we take seriously every single day.

Play Safe & Confident at SS20!

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FAQ – SS20 Privacy Policy

Answers to the most frequently asked questions about data privacy at SS20

Pembekal permainan yang bekerjasama dengan SS20 mungkin menerima data statistik permainan yang diperlukan untuk memastikan integriti dan fungsi permainan mereka — contohnya data berkaitan hasil putaran dan transaksi dalam permainan. Walau bagaimanapun, data ini adalah dalam bentuk yang minimum dan tidak membolehkan pembekal permainan mengenal pasti anda secara peribadi dengan mudah. Maklumat peribadi seperti nama penuh, nombor telefon, e-mel, atau maklumat kewangan anda tidak dikongsi dengan pembekal permainan tanpa keperluan yang sah dan tanpa perlindungan kontrak yang mencukupi. Semua pembekal permainan yang bekerjasama dengan SS20 terikat dengan perjanjian perlindungan data yang ketat.

Ya, anda boleh meminta SS20 untuk memadamkan data peribadi anda setelah menutup akaun. Walau bagaimanapun, penting untuk difahami bahawa terdapat beberapa kategori data yang SS20 diwajibkan oleh undang-undang Malaysia untuk menyimpannya dalam tempoh tertentu walaupun setelah akaun ditutup — contohnya data transaksi kewangan mesti disimpan selama minimum 7 tahun mengikut keperluan undang-undang kewangan dan cukai, manakala data KYC perlu disimpan selama minimum 5 tahun mengikut keperluan pematuhan AML. Setelah tamat tempoh penyimpanan mandatori tersebut, semua data anda yang berkaitan akan dipadamkan secara kekal dari sistem SS20. Untuk membuat permintaan pemadaman data, hantar e-mel ke [email protected] dengan tajuk "Permintaan Pemadaman Data".

Identity verification documents such as MyKad images or passports submitted to SS20 for the KYC process are protected under our strictest security measures. These documents are stored in a separately encrypted database, isolated from regular account data, with an additional layer of access controls — only SS20 staff with specific authorisation for verification purposes may access them. They are never shared with any third party unless required by a court order or a legitimate investigation by Malaysian authorities. Once verification is complete and the mandatory retention period has lapsed, these documents are permanently deleted from SS20's systems.

SS20 may use your gaming activity data — such as the games you play most frequently or your playing preferences — to personalise the marketing communications we send you within the SS20 platform, for example by suggesting promotions relevant to your favourite games. However, this is only done if you have given consent to receive marketing communications. SS20 does not sell or share your personal profile with external advertisers or social media platforms for third-party advertising purposes. If you wish to stop receiving any marketing communications from SS20, you can easily unsubscribe via the link included in every email or through your SS20 account settings.
Ringkasan Dasar Privasi SS20

SS20 is fully committed to protecting the privacy and security of your personal data. Your data is used solely for account management, transaction processing, platform security, and compliance with Malaysian law. We do not sell your data. All information is protected with 256-bit SSL encryption. You have the right to access, correct, and request deletion of your data. For further enquiries, contact us at [email protected] atau baca Terms & Conditions kami.

Your Data is Secure, Your Privacy Protected – Play with Confidence at SS20!

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