Before you start playing at SS20, we encourage you to read these Terms & Conditions carefully. This document is an agreement between you as a member and SS20 as a platform — it outlines your rights, your responsibilities, usage rules, bonus policies, deposit and withdrawal conditions, and everything else you need to know for the best experience at SS20. We believe in full transparency — no hidden clauses that will catch you off guard later.
Six key areas covered in the SS20 platform usage agreement
Minimum age requirements, information needed at registration, the one-account-per-person rule, and your responsibility to ensure your account details remain accurate and up to date at all times.
Accepted payment methods, minimum and maximum limits, processing times, identity verification requirements for withdrawals, and policies for declined or pending transactions.
Wagering requirements, redemption time limits, eligible games, fair bonus usage rules, and SS20's right to void any bonuses that have been misused.
How SS20 collects, stores and uses your data, 256-bit SSL protection, a privacy policy compliant with Malaysian law, and your right to request access to or deletion of your personal data.
Acceptable conduct during gameplay, prohibitions on cheating and system manipulation, the use of automated software, and the consequences of violating SS20's established game rules.
Deposit limit tools, forced break options, self-exclusion policies, access to support resources, and SS20's commitment to keeping gaming a healthy form of entertainment for all Malaysian players.
These Terms & Conditions constitute a binding agreement between you ("Member" or "User") and SS20 ("Platform", "We"). By registering for or using the SS20 platform, you agree to be bound by all terms set out herein. Please read this document in its entirety carefully before proceeding.
By accessing, registering for, or using any part of the platform SS20 — whether via web browser, mobile app, or any other device — you hereby acknowledge that you have read, understood, and agreed to be fully bound by these Terms & Conditions.
If you do not agree with any part of these Terms & Conditions, you are not permitted to use the platform SS20. Continued use of the platform following any changes to the Terms & Conditions constitutes your acceptance of those changes.
Important: These Terms & Conditions constitute a legally binding document. Any dispute arising from the use of the SS20 platform will be resolved based on the terms set out herein, subject to the applicable laws of Malaysia.
To register and use the platform SS20, you must meet all of the following eligibility requirements:
During registration, SS20 may require you to verify your identity using official documents such as a Malaysian identity card (MyKad) or passport. This verification process (KYC – Know Your Customer) is in place to ensure the safety of all members and to comply with relevant regulatory requirements.
SS20 supports a wide range of Malaysia's local digital payment methods. All transactions are processed exclusively in Malaysian Ringgit (RM).
Accepted Deposit Methods:
Deposit Terms:
Withdrawal Conditions:
SS20 Note: Any attempt to withdraw a bonus without fulfilling the stipulated wagering requirements will result in the bonus being automatically voided, and only the real cash balance (excluding the bonus) will be eligible for withdrawal.
All bonuses and promotions offered by SS20 subject to certain conditions that must be met before any withdrawal can be made. By accepting any bonus, you agree to fully comply with those conditions.
SS20 General Bonus Terms:
Bonus Usage Restrictions:
All players SS20 are expected to play in a fair, responsible manner and to respect the integrity of all games available on the platform.
Games available on the platform SS20 — including slots such as Tower Quest, Joker King, Fa Fa Fa, Rocky, table games like Super Sic Bo, live casino titles like Crazy Time, and fishing games like Thunder Fishing — all undergo regular quality checks to ensure their integrity and fairness are upheld at all times.
The security of your account is a shared responsibility between you and SS20. We do our part by providing industry-standard security infrastructure — and we ask that you take the following steps:
SS20 uses 256-bit SSL encryption to protect all data transmissions between your browser and our servers. Your personal data will not be sold, rented, or shared with any third party without your consent, except where required by applicable Malaysian law. For more information on how we handle your data, please read SS20 Privacy Policy.
SS20 is fully committed to responsible gambling. We believe that entertainment should remain just that — entertainment. It should never become a source of financial stress, relationship difficulties, or harm to your mental wellbeing. To that end, SS20 provides a range of self-control tools for all members:
If you or someone you know may have a gambling-related problem, please reach out to the SS20 support team SS20 trained to handle such situations with empathy and discretion. We also provide links to professional support resources available in Malaysia. The SS20 platform is strictly for individuals aged 18 years and above only.
For more detailed responsible gaming guides and tools, please visit the SS20 Responsible Gaming.
SS20 reserves the right to suspend, restrict, or close any member account without prior notice under the following circumstances:
In cases where an account is closed due to fraud or a breach of terms, SS20 reserves the right to forfeit all balances, bonuses, and winnings in that account. For account closures requested by the member without any breach of terms, the real cash balance (after deducting any bonuses whose wagering requirements have not yet been met) will be returned to the member via the original payment method within a reasonable timeframe.
SS20 shall not be liable for any loss or damage arising from:
Maximum liability SS20 to any member is limited to the actual real-money balance held in that member's account at the time the claim is made. SS20 is not liable for any anticipated but unrealised profits.
SS20 reserves the right to amend, update, or modify any part of these Terms & Conditions at any time at our sole discretion. Changes will take effect immediately upon publication on this page, or within the notice period stated if the changes are material.
We will endeavour to notify members of significant changes via their registered email address or through in-platform notices SS20. However, it is your responsibility as a member to review this Terms & Conditions page periodically to ensure you are always aware of the latest terms in effect.
Continued use of the platform SS20 following the publication of any changes shall be deemed as your acceptance of the amended terms.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of your use of the platform SS20, our support team is ready to assist you 24 hours a day, 7 days a week in Bahasa Melayu.
Response in under 3 minutes · 24/7
For detailed enquiries & supporting documents
For any disputes relating to winnings, bonuses, or financial transactions, please contact the support team SS20 along with the relevant transaction number or screenshot to help expedite the review process.
We all know that feeling — a long page packed with fine print presented right before we can hit the "Agree and Continue" button. Honestly, most people just click through without reading. And on many other platforms, that probably wouldn't be a big deal. But at SS20, we want you to genuinely understand what you are agreeing to — not because we wish to use legal language to trap you, but because we want you to play with full confidence, knowing your rights completely.
Terms & Conditions SS20 this was written with one primary goal in mind: transparency. Every rule stated here exists for a reason, and that reason is usually to protect you as a player. For example, the "one account per person" rule isn't meant to inconvenience anyone — it's to ensure no one exploits multiple accounts to claim bonuses unfairly, which would ultimately disadvantage all other players who play honestly. The identity verification requirement before withdrawals isn't there to slow down your access to your funds — it's to ensure your money doesn't end up in the wrong hands should someone attempt to access your account without authorisation.
The section on bonuses and wagering requirements in the Terms & Conditions SS20 is the most important section for Malaysian players to understand, especially those who are new to online casino gaming. The wagering requirements set out are an industry-standard measure to ensure bonuses are not misused — and SS20 sets these requirements at a reasonable level compared to many other platforms. Knowing that you need to wager 20x the bonus value before withdrawing any associated winnings is information that will save you from unnecessary frustration down the line.
One aspect of the Terms & Conditions SS20 that we are most proud of is the Responsible Gaming section. It was not written simply to fulfil a compliance requirement — it is a reflection of the core values we genuinely hold. SS20 genuinely cares about the wellbeing of every one of our players, and the tools we provide — such as deposit limits, cooling-off periods, and self-exclusion — are a true reflection of that commitment. If you ever feel that gambling is beginning to negatively affect your life, we encourage you to make use of these tools without hesitation — no judgement or unnecessary questions will be asked.
For Malaysian players familiar with other platforms, you may find that the Terms & Conditions at SS20 is far more concise and straightforward than most platforms, which tend to draft such documents in dense, complex legal language. This was a deliberate decision made by the SS20 — we believe that players who clearly understand the rules are happier, more confident, and more loyal to the platform. Transparency is a long-term investment we have never regretted making.
If you have any questions about any part of the Terms & Conditions SS20 this, do not hesitate to reach out to our Malay-speaking support team, available 24 hours a day. We are here not only to resolve technical issues or process transactions — we are here to ensure that every aspect of your experience at SS20 is the best you will ever experience. That is a promise we take seriously every single day.
In closing, SS20 invites you to play with us in full confidence — knowing that behind every spin of Crazy Time, every Climbing Wild in Tower Quest, every 发发发 symbol lined up in Fa Fa Fa, and every mega catch in Thunder Fishing, there is a platform that had your needs in mind long before you arrived. Register for free today, and welcome to the SS20.
Register for free, claim a welcome bonus of up to RM500, and enjoy the best online casino experience in Malaysia alongside over 500,000 active SS20 members!
Quick answers to the most frequently asked questions
SS20 is fully committed to protecting the privacy and security of your personal data. All information you provide — including your name, phone number, email address, and payment details — is used solely for account management and transaction security purposes. We will not share, sell, or disclose your data to any third party without your consent, except where required by Malaysian law. All data is protected with 256-bit SSL encryption. For more details, please read the Privacy Policy in full.
Now that you know the rules — register for free and start your winning journey with over 500,000 Malaysian players at SS20!